Privacy Policy

Data Controller

Mark Betts

Privacy Policy

Last updated: 25/02/2025

Fox & Faolan Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our consultancy services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, job title, company name, and other contact details you provide when you contact us or sign up for our services.
• Technical Data: Information about your visit to our website, including your IP address, browser type, operating system, referral source, and pages viewed.
• Usage Data: Information about how you use our website and services, including interactions with content, links, and forms.
• Cookies: We use cookies and similar technologies to improve your experience on our website. Cookies help us analyse web traffic and provide a better user experience. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide consultancy services and respond to your inquiries.
• To personalise your experience and improve our website and services.
• To send you relevant updates, marketing communications, and newsletters (only if you have consented to receive such communications).
• To analyse website traffic and user activity to improve website performance and content.
• To comply with legal obligations or protect our rights.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Consent: When you provide us with your personal data voluntarily, such as when you contact us or sign up for our services.
• Contractual Necessity: When processing is required to fulfil a contract or take steps to enter into a contract with you.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, marketing, and website functionality.
• Legal Obligation: When processing is necessary to comply with legal or regulatory requirements.

4. Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share your data in the following situations:

• With service providers: We may share your information with trusted third-party service providers who help us run our business (e.g., hosting, email marketing, analytics).
• With business partners: If required for the provision of services or business functions, we may share your data with selected partners under strict confidentiality agreements.
• Legal Requirements: If required by law or in response to a valid legal process, we may disclose your personal data to government authorities or other third parties.

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or alteration. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under data protection laws, you have certain rights regarding your personal data, including:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
• Restriction: You have the right to request a restriction on how we process your personal data.
• Portability: You have the right to request a copy of your personal data in a machine-readable format and, where possible, to transmit that data to another data controller.
• Objection: You have the right to object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your personal data is no longer needed, we will securely delete or anonymise it.

8. International Transfers

We may transfer your personal data outside the UK and the European Economic Area (EEA) to third-party service providers. We will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the UK and EU authorities.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Fox & Faolan Ltd. We are not responsible for the content or privacy practices of these third-party websites. We recommend that you review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Fox & Faolan Ltd
Mark Betts
Email: mark.betts@foxandfoalan.co.uk
Phone: 07415646006